CHUCK – Why should I gamble at Star Online Casino?
ANNE – The gambling experience available at the Star Online Casino is undoubtedly amongst the most exciting available on the Net. Many of the online casinos today are operated by shady, fly-by-night organizations who have tarnished the reputation of online gaming. By assuring completely fair odds (the same as Vegas), regular audits, secure software, and the legitimacy that comes only after serving satisfied gamers for over two years, you are not distracted by worrying about whether or not you’re playing at an honest casino. At the Star, our most important priority is customer satisfaction, and that can only come with a completely honest and service-oriented company, like Star is.
Our obsession with integrity, combined with our fantastic comp program, regular cash promotions, and live 24-hour customer support, makes us an unbeatable combination for gaming excitement. After all, you can’t have much fun if you’re busy worrying about whether or not a less-than-honest casino will honor their pay-outs or not.
A lot of players have concerns about the fairness of online casinos. How do you ensure your games are fair and honest?
First and foremost is the fact that the odds on our games are identical to those found in Vegas. This means that customers can always be assured that they’re getting a fair crack at the tables, and it’s important to us to ensure that this policy is strictly enforced. We take pride in the fact that at the Star, our games are as generous, and sometimes more so, than those found in physical casinos.
In addition, we have a dedicated fraud-prevention department whose sole purpose it is to monitor the games and ensure our exacting standards are enforced at all times. Cash-outs are prompt and cheerful, and if you have any concerns whatsoever, you can simply pick up the phone and call us toll-free! There are customer service representatives standing by twenty-four hours a day! As well, there is always a Pit Boss on duty to ensure the complete satisfaction of each and every player at the Star Online Casino.
What are the most popular games at Star Online Casino?
We’ve found that our most popular attraction is our selection of exciting — and, it must be noted, very generous — slot machines. Closely following in popularity is blackjack (where one player recently won over $15,000 in a single session!), with baccarat, roulette, and craps also being quite popular.
On the Play-for-Free side of the Star, blackjack is the most popular, followed by craps and then slots. People really seem to enjoy learning their new favorites with our Play-for-Free option and we’re happy to provide the opportunity to teach our newer players some great games!
Customer service is extremely important. Can you tell us a bit about your customer service and support policies?
Customer satisfaction is the single most important thing to us here at the 789 Online Casino. We have a large, well-trained staff of Customer Support Representatives who are available by email or telephone twenty-four hours a day, 365 days a year. In fact, customer service is what the Star is all about!
Do you offer any comps or incentives?
Definitely. We regularly offer promotions, credits, and free credit comps. In fact, there have been months we’ve put too much money into comps! We’ve given away everything from cash to trips to Vegas, but credit comps are the most popular, and we regularly show our players how much we appreciate them with a little something extra.
Do you accept wagers from the US and Canada?
Yes, in fact, we accept wagers world-wide.
What do you think the future holds for online gambling?
I feel that the future is very bright for the legitimate online gaming industry. At the Star, we’re pushing for government cooperation — instead of opposition — in the regulation of Internet gaming. We feel more accountability to the player by individual online casinos is paramount and will be one of the most important issues in the future, and that it should be our responsibility to ensure that this comes to pass.
Internet gaming is a very exciting, very satisfying way to wager, and I think people will be glad of its existence for years to come.